Frecuently Ask Question (FAQ)

Q: Do you guarantee your services?

A: YES! Our unconditional guarantee is that you receive the best service ever, or it’s free.

Q: What are your hours?

A: Monday – Friday: 9 to 7pm Saturday: 8 to 6pm Sunday: Closed

Q: How do I schedule an appointment?

A: You can schedule your appointment by phone, in person or online. Reservations for your appointment are held with a credit card or gift certificate.

Q: How do I choose the right treatments and products?

A: We offer complimentary consultations, and can make recommendations to fit your wants and needs. Whether you are looking for a skin care product line to use at home, or have specific needs for a salon or spa treatment, we are always available to answer your questions.

Q: What can I expect from my service provider during my beauty service?

A: Your service provider will consult with you prior to the service to find out your goals and preferences, and can make recommendations if appropriate. She or he will let you know what to expect, and will find out if you have any special needs or concerns.

Q: Can I wear makeup during my beauty service?

A: During facials, your esthetician will remove your make-up for you. If you are scheduled for a body treatment and would like to remove your makeup beforehand, we will provide you with make-up removal products.

Q: What should I wear for my beauty service?

A: No special clothing is required; come as you are! If you are enjoying several services, you will be provided with a robe and slippers. Towels for the eucalyptus steam shower are available. Your personal comfort is always most important to us!

Q: Are reservations necessary?

A: We highly recommend making reservations in advance, but feel free to call on short notice, as we may have an opening or cancellation. A credit card will be necessary to hold your reservation.

Q: Can I book extra services while I am at the saloon?

A: Absolutely, please ask! We will always try to accommodate your wishes, although we do recommend that you book your treatments in advance.

Q: What methods of payment do you accept?

A: Cash, checks (local only), Visa, Mastercard, American Express, BOV transfer, Revolut.

Q: What is your pricing policy?

A: All prices are subject to change. Product refunds must be done within 10 days of purchase with original receipt. Refunds may only be given to the original purchaser.

Q: What is your cancellation policy?

A: Providing outstanding service is the core of our business. Because our services are reserved especially for you, we ask that you notify us 24 hours in advance to change or cancel appointments without penalty. Without 24 hour notice, we will charge a fee of 50% of the price of the cancelled service, and 100% of the service in the event of a “no-show.” We thank you in advance for your cooperation and understanding. Spa packages and groups must give a minimum 48 hour cancellation notice.

Q: Do you accommodate late arrivals?

A: We pride ourselves on providing service to all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. In the event that you are running late, you will be billed for the entire session. However; as a courtesy to other clients, we can only conduct your session within your scheduled appointment.

Q: What is proper spa etiquette?

A: I Am Salon & Day Spa is an adult environment of relaxation and tranquility. Please respect all of our guests’ right to privacy and quiet by turning off cellular phones.

Q: Do you allow children in the Spa?

A: Children are welcome as long as they are scheduled for services. If not, we ask that you respect the other guests’ peace and quiet by leaving your children at home. This also allows you time for yourself to enjoy your services.

Q: What if I’m pregnant?

A: I Am Salon & Day Spa has many wonderful services to give you extra-special treatment during this (often uncomfortable!) time. We understand your need for care and safety, and make accomodations if necessary.

Q: How to care for eyelash extensions? 

A: Eyelash extensions can transform your look, giving you longer, fuller, and more dramatic lashes without the need for mascara. However, to keep them looking their best and to ensure they last as long as possible, it’s important to take proper care of them. Check our blog with all details about how care your eyelash extensions

Q: How to clean eyelash extensions?

A: Cleaning eyelash extensions is very easy. You just need to wash them with a solution of water and a little shampoo, wash the lashes thoroughly, and rinse them with plenty of water. Dry them gently with a towel.

Q: Can you put mascara on eyelash extensions?

One of the benefits of eyelash extensions is that you don’t need mascara. Using mascara can clump your extensions and make them more difficult to clean. Eyelash curlers can also damage the extensions and cause them to fall out prematurely.

Q: On Telas Center can I find high-quality eyelash training near me?

A: If you are searching for beauty schools and professional training centers in your local area we are the best option. We offer specialized courses in eyelash extensions, providing both theoretical knowledge and practical experience. 

Q: Do you provide eyelash extension kit? 

A: Yes! A training eyelash extensions kit is an essential tool for anyone aspiring to become a professional in the beauty industry. This comprehensive kit typically includes high-quality lashes, adhesives, application tools, and practice materials, providing everything you need to master the art of eyelash extensions. With a well-equipped training kit, you can practice different techniques and develop the skills necessary to offer exceptional services to your clients. Investing in a complete training eyelash extensions kit ensures that you are fully prepared to deliver stunning results and build a successful career in the rapidly growing field of eyelash extensions.

A: How much is the price for Training lash extension courses?

You can go to the page with al details about our courses. Click here

Q: Do you offer semi-permanent eyebrow near me?

A: “Semi-permanent eyebrow near me” refers to a cosmetic procedure in which pigments are implanted into the skin to create the look of natural, fuller eyebrows. This method is less invasive and offers longer lasting results compared to traditional eyebrow makeup. It is a popular option for those who want to enhance or reshape their eyebrows without the commitment of permanent tattooing.

Q: How long does the result of semi-permanent makeup last?

A: Semipermanent eyebrows typically last for around 1 year before fading. This technique involves applying a pigment to the skin to enhance and define the eyebrows, providing a natural and long-lasting look.

Also semi-permanent eyebrows typically last anywhere from 1-3 years, depending on individual factors such as skin type, lifestyle, and aftercare. This type of eyebrow procedure involves the use of pigments that are implanted into the skin using a specialized tool, creating a more defined and fuller eyebrow look. The results can vary from person to person, with touch-up sessions recommended every 6-12 months to maintain the desired appearance.

Q: How to care for semi-permanent makeup?

A: After getting semi-permanent eyebrow makeup, there are several healing stages that you may experience. Initially, there may be some redness and swelling around the treated area. This will typically subside within a day or two. Over the next few days, the color of the pigment may appear darker than desired, but this will fade as the skin naturally exfoliates. It is important to avoid picking or scratching at the treated area to allow for proper healing. Within 4-6 weeks, the final result of the semi-permanent eyebrow makeup will be fully healed and the desired color and shape will be achieved.

Q: What are Semi-permanent eyebrows and microblading?

A:  They are both popular techniques for achieving fuller, more defined eyebrows.

Semi-permanent eyebrows involve the use of a special pigment that is implanted into the skin using a small needle. This technique typically lasts for 1-2 years before needing a touch-up.

Microblading, on the other hand, is a more precise and intricate technique that involves the use of a hand tool with tiny blades to create hair-like strokes in the skin, mimicking the natural appearance of eyebrows. This technique can last for 1-3 years before needing a touch-up.

Both techniques can give you natural-looking, long-lasting results, but microblading tends to provide a more detailed and realistic look. Ultimately, the choice between the two techniques will depend on your desired outcome and personal preferences.

Q: Do you sell the eyelash lamination kit?

A: Yes. Eyelash lamination kit is a professional beauty product used to enhance and lift the natural eyelashes, giving them a longer and fuller appearance. This kit typically includes a lifting lotion, setting lotion, and nourishing serum to provide a lasting curl and boost the overall health of the lashes. It is a popular treatment in salons and can also be done at home with the proper technique and tools.

A lash lift kit is a professional-grade product that allows you to achieve lifted and curled lashes without the need for extensions or false lashes. This kit typically includes solutions, tools, and instructions for safely and effectively perming and lifting natural lashes to create a longer-lasting curl

Q: What´s the eyebrow lamination?

A: Eyebrow lamination is a popular beauty treatment that involves shaping and setting the eyebrows in place to create a fuller and more defined look. Before the treatment, eyebrows may appear unruly or sparse, while after the treatment they will be perfectly groomed and styled for a more polished appearance. This process typically involves applying a specially formulated solution to the eyebrows to straighten and sculpt the hairs into the desired shape. Overall, eyebrow lamination can give a more polished and groomed look to the eyebrows.